1. Return Period:

   • Orders may be returned up to 14 days after receiving the package.
   • Return tracking must be emailed within this period.
   • Returns will not be eligible after 14 days.

2. Conditions of Return:

   • Products must be unworn, undamaged, and in their original packaging.
   • Reasons for return include: wrong type/quantity, defective product (manufacturer’s fault), or product damaged in transit.

3. Non-Refundable/Exchangeable Items:

   • Items on sale and customized items cannot be refunded or exchanged.

4. Damaged Product Policy:

   • If the product is damaged due to material or manufacturing error, replacements or alternative solutions will be provided.

5. Exchange Policy:

   • Exchanges are available for alternative sizes and colors only.
   • Original item must be returned before placing a new order.

6. Cost of Returns:

   • Free returns are offered for purchases damaged due to material or manufacturing error.
   • Customers are responsible for return shipping costs for other reasons.
   • Shipping costs are non-refundable.

7. Initiating Returns/Exchanges:

   • Contact [email protected] to start a return or exchange process.
   • An email address will be provided for returns.
   • Email with an image of the shipping receipt for assistance.

8. Processing Time:

   • Refunds/exchanges may take 15-30 days to process.
   • Refunds are issued once items are checked in.
   • Exchange items will be sent out upon request.

For any further inquiries, contact [email protected].